Frequently Asked Questions
Straight answers on our service, access requirements, prohibited items and call/text booking process.
5-star rated on Google · Read customer reviewsCan I get help without texting photos?
Yes. Call 817-373-JUNK and tell us what you need removed. We’ll discuss the items, pickup location and access, and explain any other information needed to prepare your estimate.
What can Bearcat remove?
We remove many kinds of non-hazardous household junk, furniture, appliances, compatible construction debris, brush, hot tubs and certain structures. See the Items We Take page and send photos if you're unsure.
What items can't go in a junk load?
We cannot accept paint, liquids, chemicals, fertilizers, tanks, cylinders, railroad ties, pest-infested items or burn barrels containing ashes. Tell us about any unusual material before we schedule.
Do I have to load the trailer?
No. Bearcat's standard full-service removal includes loading approved items. Let us know if you have already staged the material at the curb or near the trailer.
How do I get a quote?
Text photographs of everything you want removed, plus your city or ZIP code and access information. Prefer to talk? Call 817-373-JUNK and we’ll help you work through the details.
How do I schedule?
Once you've discussed the quote, call or text Bearcat to arrange a pickup time.
Can you remove items from inside my home?
Tell us which rooms the material is in and disclose any stairs, narrow access or unusual lifting. Standard removal covers first-floor or elevator-accessible locations. Please confirm any stair access before scheduling.
Do I need to be there?
Some accessible pickups can be arranged without someone present, subject to access, approval and payment arrangements. Confirm that directly when scheduling.
What happens to reusable items?
Bearcat prioritizes reuse, donation and recycling when practical, subject to condition and local facility acceptance.
Can I pay by card?
Ask us to confirm the available payment methods and when payment is due while arranging your pickup.
Can you remove a hot tub or shed?
Selected hot tubs, sheds, playsets and other light-demolition projects can be quoted after we review photos, dimensions and access.
Ready to clear it?
Text pictures of the items, your pickup city and access details. Call or text to schedule after receiving your quote.
5-star rated on Google · Read customer reviews